Sometimes it takes a long time until the gold from Tapjoy/Fyber appears in the game, in some cases (such as magazine subscriptions etc.) it might take even TWO WEEKS, and unfortunately, we are not able to speed up this process.

First of all, check whether the offer you have already completed is still displayed on the offer wall. Sometimes it is required to reach some progress to get the reward. Try to launch the app, finish the first level of the game, etc.

However, if it’s not displayed on the wall, it means the problem is on Tapjoy’s side/ Fyber’s side and we can’t do anything about it. Please send the offer that you haven’t received your missing gold to TapJoy/Fyber in the link below:
-Tapjoy: https://goo.gl/hMe2xr
-Fyber: https://goo.gl/k1S08Y
After they check and inform you the result, you send this result to us and we’ll have the best solution for you

Many other players followed these instructions and received their gold successfully. You can also do it. Try it, my friend!